Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. What is your return policy?
You can return your order within 30 days of delivery in its original condition.

2. Do you ship internationally?
Yes, we ship across the EU and worldwide.

3. How can I track my order?
A tracking link will be emailed to you once your order is shipped.

4. What should I do if my product arrives damaged?
Please email bennywholly95@gmail.com within 7 days with photos and your order details.

5. Are prices inclusive of VAT?
Yes, all listed prices include VAT as required by Luxembourg law.

6. How can I reach customer service?
You can email us anytime at bennywholly95@gmail.com — we respond within 24 hours.